Fenty Beauty

All TikTok Shop orders must be returned directly through TikTok Shop. To start a return, open the TikTok app, go to your profile, tap &#x201C;Orders,&#x201D; select the item you&#x2019;d like to return, and follow the steps provided.Please note, returns for TikTok Shop purchases can only be processed through TikTok Shop&#x2014;we&#x2019;re unable to accept them through the Fenty Beauty website or customer service team.For further help, please reach out to us directly through TikTok Shop with your inquiry, or email us anytime at <a data-start="655" data-end="686" rel="noopener">customerservice@fentybeauty.com</a>.

All TikTok Shop orders must be returned directly through TikTok Shop. To start a return, open the TikTok app, go to your profile, tap “Orders,” select the item you’d like to return, and follow the steps provided. Please note, returns for TikTok Shop

How do I return a Fenty Beauty item purchased through TikTok Shop?

Returns

What is your return policy?

How do I make a return for my U.S. order?

How do I make a return for my international Order?

Can I exchange an Item?

Can I return an online order in-store?

How long does it take to receive a refund for a TikTok Shop return?

Are TikTok Shop purchases eligible for exchanges?

How long do I have to return an item?

Can I cancel my order ?

Can I edit my order?

Can I check the status on my order?

Do you offer gift cards?

Can I modify or cancel my TikTok Shop order after checkout?

Where is my Tiktok Shop order?

How do I place an order through TikTok Shop?

Why was my TikTok Shop order canceled?

My package was marked delivered but I didn’t receive it.

Manage Order

Do you offer free shipping?

When will I receive my order?

What if my order is missing an item?

What if I received the incorrect item?

Do you ship internationally?

Do you offer expedited shipping?

How long does shipping take for TikTok Shop orders?

Will I be charged customs or import fees for international orders?

Shipping & Delivery

Can we get Fenty Beauty products Internationally?

Are products available in store?

Can I get a product that is out of stock?

Do you offer free samples?

Are your products Vegan?

Are your products Gluten Free?

Are Fenty Beauty products safe to use while nursing or pregnant?

Do you offer gift options, wrapping, or gift messages?

Do you have seasonal sales?

What is the shelf life of Fenty Beauty products?

Products

Where is Sales Tax charged?

Savage X Subscriptions

Do you offer product subscriptions?

How long does it take to process my refund?

Can I cancel my subscription?

Do you offer student, military, or pro discounts?

Payments & Billing

What are the Official social media handles for Fenty Beauty?

Are you accepting PR or influencer collaboration requests?

Social Media

How do I return a Fenty Beauty item purchased through TikTok Shop?Updated 6 days ago