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Returns

What is your return policy?

We want you to love your Fenty Beauty purchase! If for any reason you need to make a return, you can easily start the process by visiting our Returns Center. If you don't absolutely love your purchase, we offer free pre-paid returns for all for activ

How do I make a return for my U.S. order?

How to Return Your Item(s) – U.S. Orders. Visit our Returns Center and select the item(s) you’d like to return, along with the reason for each. Please be sure to select all items you want refunded—any items not listed won’t be processed. Pack your re

How do I make a return for my international Order?

For all other international orders, kindly reach out to our International Customer Service team for assistance.Please note:. We’re unable to accept returns on items with hazmat shipping restrictions (like Fenty Eau de Parfum or Liquid Killawatt). In

Can I exchange an Item?

At this time, we don’t offer exchanges—but we’d be happy to help with a return instead. You can start the process anytime through our Returns Center.

Can I return an online order in-store?

No, so sorry! If you purchased directly from www.fentybeauty.com, your return must be completed online. The good news—it’s super simple! Just visit our Help Center for step-by-step return instructions.

How do I return a Fenty Beauty item purchased through TikTok Shop?

All TikTok Shop orders must be returned directly through TikTok Shop. To start a return, open the TikTok app, go to your profile, tap “Orders,” select the item you’d like to return, and follow the steps provided. Please note, returns for TikTok Shop

How long does it take to receive a refund for a TikTok Shop return?

Refunds for TikTok Shop returns are typically processed within 3–5 business days after your return is approved. The exact time may vary depending on your bank or payment provider. For further help, please reach out to us directly through TikTok Shop

Are TikTok Shop purchases eligible for exchanges?

At this time, TikTok Shop purchases are not eligible for exchanges. If you’d like a different item, shade, or product, we recommend returning your original order through TikTok Shop and placing a new order.

How long do I have to return an item?

You may return any Fenty Beauty product within 30 days from the purchase date. For more information and to start your return, please see our Return Policy.